Accessibility Statement

Savoy Clinic is committed to ensuring that this website is accessible to all users, including people with disabilities. We believe that everyone should be able to access clear information about our services without encountering unnecessary barriers.

Our accessibility standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standard. These guidelines set out how to make web content more accessible to people with a range of disabilities, including visual, auditory, cognitive, and motor impairments.

Measures taken

In designing and building this website, we have sought to:

• Use semantic HTML elements to support screen readers and assistive technologies.
• Maintain sufficient colour contrast between text and background throughout the site.
• Provide descriptive labels and ARIA attributes on all interactive elements and form fields.
• Ensure all form fields have visible labels and clear inline error messages.
• Support full keyboard navigation across all pages and interactive components.
• Use legible font sizes and responsive layouts that adapt correctly to different screen sizes, zoom levels, and text scaling preferences.
• Provide text alternatives for all meaningful non-text content including images.
• Respect the operating system's reduced-motion preference by limiting or removing animations for users who have requested it.
• Ensure focus states are clearly visible for keyboard and switch-device users.

Known limitations

We are not aware of any current significant accessibility barriers on this website. However, we acknowledge that no website can be perfectly accessible to every user in every circumstance. If you encounter a difficulty, we would like to hear about it so we can address it promptly.

Some functionality relies on third-party services — for example, the embedded map on the contact page is provided by Google Maps. We cannot fully control the accessibility of third-party content, though we aim to use services that take accessibility seriously.

How to report an accessibility issue

If you experience difficulty accessing any part of this website, or if you have a suggestion for how we could improve accessibility, we would like to hear from you.

Please contact us via the contact page or call 04 259 1002. Please describe the issue you encountered, the page on which it occurred, and the browser or assistive technology you were using. We will aim to respond within five working days.

Requesting content in a different format

If you need information from this website in a different format — for example, larger print, plain text, or an alternative layout — please contact us and we will do our best to assist you. We are happy to provide information by phone or in writing in any reasonable format that meets your needs.

Reviewing this statement

This accessibility statement was last reviewed in August 2026. We review it at least annually and following any significant changes to the website or the applicable accessibility standards.

Contact

For accessibility enquiries, please contact us via the contact page or call 04 259 1002. Savoy Clinic, Dubai Mall, Fountain Views, Level 1, Dubai, UAE.